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Frequently Asked Questions

Find answers to common queries and learn how we can assist you with your needs efficiently and effectively.

SaleMag is a SaaS platform for WhatsApp and Telegram marketing, designed for businesses of all sizes to automate customer communication and improve engagement.

SaleMag operates via cloud-based software, enabling users to automate and manage marketing campaigns on WhatsApp and Telegram without requiring complex setups.

No, SaleMag is entirely web-based, so you can access it from any browser without downloading or installing software.

Yes, we offer a free trial so you can explore our features and see how SaleMag fits your business needs.

We offer flexible subscription plans, including monthly and annual options, to fit various business sizes and budgets.

No, all costs are clearly outlined in our pricing plans. Additional services or features are optional and transparently priced.

Yes, you can switch plans at any time to match your changing business needs.

SaleMag combines WhatsApp and Telegram marketing, offering message automation, analytics, and omnichannel communication in one platform.

Yes, SaleMag allows multi-user access so teams can collaborate and manage campaigns efficiently.

To protect your business and customer information, SaleMag adheres to strict data security measures, including end-to-end encryption and GDPR compliance.

SaleMag integrates seamlessly with CRMs, e-commerce platforms, and other software using our API or pre-built integrations.

Yes, SaleMag is compatible with all major browsers and mobile devices, ensuring easy access anywhere.

You can start using SaleMag in minutes with our easy-to-follow onboarding process.

We provide 24/7 support via chat, email, and phone, as well as a detailed knowledge base and video tutorials.

Yes, we offer comprehensive training resources, including webinars, documentation, and video guides, to help you maximise SaleMag’s potential.

Yes, SaleMag allows you to segment your audience and run personalized campaigns based on customer behaviour or demographics.

Yes, SaleMag offers API access for custom integrations and advanced workflows.

Absolutely! SaleMag is designed to scale with your business, accommodating higher message volumes and advanced features as needed.

SaleMag provides advanced analytics to track key metrics such as open rates, click-through rates, and conversions.

If you cancel your subscription, you’ll retain access until the end of your billing cycle, and your data will be securely stored for a specified period.

SaleMag is a cloud-based WhatsApp and Telegram marketing tool designed to automate customer communication, boost engagement, and simplify omnichannel marketing for businesses of all sizes.

Yes, SaleMag allows you to categorise your audience based on various factors, enabling targeted and effective marketing campaigns.

Yes, we offer flexible pricing plans to suit businesses of all sizes, with options for monthly or annual billing.

Absolutely! SaleMag provides seamless integrations with popular tools such as Woocommerce, Shopify, Instagram, Messenger, Telegram, and OpenAI to enhance your marketing efforts and streamline workflows.

SaleMag employs robust encryption protocols and adheres to global data privacy standards like GDPR to keep your customer information safe and secure.