“It was nice to be able to look at the workflow examples that are ready to go. It’s really simple.”
Tickets are handled within four hours through prioritization.
Actions performed by workflows instead of agents.
Each member brings a wealth of experience and expertise, contributing to the innovative and customer-focused solutions we offer.
Embrace a culture of learning by experimenting boldly, learning from mistakes, and evolving strategies quickly.
$70,000/year
Provide technical support to users, troubleshoot issues, and ensure a high level of customer satisfaction through effective communication
$35,000/year
Oversee the development lifecycle of HelpDesk products, from ideation to launch, and collaborate with cross-functional teams
$120,000/year
Promote and sell HelpDesk SaaS solutions, build and maintain client relationships, and provide demonstrations to potential customers.
$50,000/year
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