Email

Email Campaigns with an AI Writer and Open Tracking

Write email campaigns with AI or a drag-and-drop block editor, send through your own SMTP server, and track opens, clicks and unsubscribes in one place.

Email Campaigns with an AI Writer and Open Tracking

Email is still where invoices, B2B buyers and international customers live. But for many Bangladeshi businesses it is a separate tool with a list that never matches their WhatsApp contacts. Writing a good-looking email also takes time most small teams do not have.

An email campaign is one email sent to a chosen list of contacts, such as a newsletter, a sale announcement or a re-engagement message. SaleMag puts email campaigns on the same campaign engine and contact list as WhatsApp and SMS, and adds an AI writer for the first draft.

How do I write an email campaign in SaleMag?

SaleMag's email editor offers four ways to write a campaign: templates, visual blocks, HTML or the AI writer, one per tab:

Tab What it gives you
Templates Six starters: Welcome, Promotional Offer, Newsletter, Product Announcement, Re-engagement, Event Invitation
Visual Drag-and-drop blocks: heading, text, button, image, divider, spacer
HTML Paste or edit raw HTML
AI writer Describe the email and get a subject and body

A live preview shows the result before you send.

How does SaleMag's AI email writer work?

SaleMag's AI email writer drafts a subject line and an HTML body from a short description and a tone you choose. Type what the email is about, for example "Eid collection launch, free delivery inside Dhaka this week", and pick a tone: professional, friendly, urgent or informative. Keep editing the draft in the visual or HTML tab. A separate Improve subject button suggests three alternatives under 60 characters.

The writer runs on your workspace's own AI provider (OpenAI, Anthropic or Gemini), the same key that powers the AI chatbot.

Which email service does SaleMag send through?

SaleMag sends email campaigns through your own SMTP server, so any provider with SMTP access works. You enter host, port, username, password, encryption and the from name and address, and send a test email from settings. Each campaign can set its own from name, from address and reply-to.

Sending is paced in batches of 1,000 recipients, with automatic retries for unexpected errors.

Who receives a SaleMag email campaign?

A SaleMag email campaign goes only to contacts in your chosen audience who have an email address and email opt-in. Pick a segment from your CRM, a tag, all contacts or a CSV upload, and preview the audience. Personalise with tokens like {{contact.first_name}} or any custom field.

How do I measure email campaign results in SaleMag?

SaleMag reports opens, clicks, unsubscribes and failures for each email campaign, and ignores opens and clicks from mail scanners and bots.

  • Opens: an invisible tracking pixel, on by default.
  • Clicks: optional click tracking through signed redirect links.
  • Unsubscribes: counted per campaign.
  • Failures: the reason per recipient, with retry and CSV export.

When a campaign finishes you get an in-app and email notice.

How does SaleMag handle email unsubscribes?

SaleMag adds an unsubscribe footer and the one-click List-Unsubscribe headers that Gmail and other inboxes look for to every campaign email, and switches off email opt-in for anyone who unsubscribes. The footer is skipped if you placed the {{context.unsubscribe_url}} link yourself, and later campaigns skip unsubscribed contacts automatically.

What doesn't SaleMag's email do?

SaleMag does not host a sending service or verify your domain's SPF and DKIM records; set those up with your SMTP provider. Bounces are not processed automatically, incoming email does not reach the shared inbox, and there is no A/B testing yet.

Who should use SaleMag's email campaigns?

SaleMag's email campaigns suit shops and service businesses that want newsletters and promotions on the same list as their WhatsApp broadcasts and bulk SMS. Create an account, or see pricing for plans.

Step by step

  1. 1

    Connect SMTP

    Add your SMTP host, port, login and sender details, then send a test email.

  2. 2

    Write the email

    Pick a starter template, build with blocks or HTML, or ask the AI writer for a draft.

  3. 3

    Choose the audience

    Select a segment, tag, all contacts or a CSV; only email opted-in contacts are included.

  4. 4

    Send or schedule

    Send a test, then launch now or schedule with date, time and timezone.

Frequently asked questions

Which email service does SaleMag send through?

SaleMag sends email through your own SMTP server. Enter host, port, username, password and encryption (TLS, SSL or none) plus your from name and address, and send a test email to check it. Services like Amazon SES, Mailgun or SendGrid work through their SMTP credentials.

How does SaleMag's AI email writer work?

Describe the email, choose a tone (professional, friendly, urgent or informative) and the AI writes a subject line and HTML body you can edit. It can also suggest three shorter subject lines, and it runs on your workspace's own AI provider key. Review and edit every draft before sending.

Can I write an email campaign in Bangla with SaleMag?

Yes. SaleMag's email editor accepts any text, so you can write or paste Bangla content. Check the preview and send a test to yourself before launching.

Does SaleMag track email opens and clicks?

Yes. In SaleMag, an open-tracking pixel is on by default and click tracking can be switched on per campaign. Opens and clicks from security scanners and bots are filtered out.

How does SaleMag handle email unsubscribes?

Every SaleMag campaign email gets an unsubscribe link in the footer (unless you placed one yourself) and one-click List-Unsubscribe headers. When someone unsubscribes, their email opt-in is switched off and future campaigns skip them.

Does SaleMag handle email bounces?

No, not automatically. Bounce handling depends on your SMTP provider, so watch bounce reports in that provider's dashboard.

Do customer email replies show up in the SaleMag inbox?

No. Email in SaleMag is outbound only, so replies go to the reply-to address you set on the campaign, not to the shared inbox.

How much do email campaigns cost with SaleMag?

SaleMag plans are listed on the pricing page. Your SMTP provider bills you for sending, and the AI writer uses your own AI provider key, so that provider bills AI usage.

About the author

SaleMag Team

WhatsApp & F-commerce automation, Dhaka

The Dhaka team that builds SaleMag, the AI sales inbox for WhatsApp, Messenger and Instagram used by online sellers in Bangladesh.

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