AI agents
Does SaleMag's AI understand voice messages and photos?
Yes. SaleMag's AI agent reads customer photos and screenshots, turns Bangla voice notes into text and reads PDF, Word and Excel files before it replies.
November 1, 2026 · 4 min read
WhatsApp & F-commerce automation, Dhaka
SaleMag Team
The Dhaka team that builds SaleMag, the AI sales inbox for WhatsApp, Messenger and Instagram used by online sellers in Bangladesh.
Articles by SaleMag Team
Product updates
WhatsApp order notifications with webhooks and the REST API
Send order confirmations and shipping updates to WhatsApp from your website, ERP or app with SaleMag's REST API, and get events back with signed webhooks.
October 24, 2026 · 5 min read
COD & orders
How to take cash-on-delivery orders on WhatsApp with an AI sales agent
Let an AI agent answer price questions, build the order and collect delivery details on WhatsApp or Messenger, so your team only packs and ships.
October 12, 2026 · 2 min read
F-commerce
F-commerce automation: the complete guide for Facebook sellers
The 2026 guide to F-commerce automation in Bangladesh: one inbox, instant price answers, COD orders in chat, confirmations, order updates and repeat sales.
October 11, 2026 · 10 min read
Comparisons
How to choose a WhatsApp API provider: a checklist for Bangladesh
A checklist for Bangladeshi businesses choosing a WhatsApp API provider: official access, account ownership, Meta fees, templates, team inbox, AI and support.
October 5, 2026 · 7 min read
AI agents
OpenAI, Claude or Gemini for a customer AI agent: how to choose
How to pick OpenAI, Claude or Gemini for a customer AI agent: Bangla quality, sticking to facts, order taking, speed and cost, plus a simple test plan.
September 28, 2026 · 6 min read
AI agents
AI agent cost in Bangladesh: what you actually pay for
The real cost of an AI agent in Bangladesh: software, AI tokens, WhatsApp message fees and setup time, with a simple way to estimate your monthly bill.
September 20, 2026 · 7 min read
Broadcasts & SMS
Social media planner for online shops: plan a week with AI
How Bangladeshi online shops can plan and schedule a week of Facebook and Instagram posts with AI, around sale seasons, without posting at midnight.
September 13, 2026 · 6 min read
COD & orders
WhatsApp ordering for restaurants in Bangladesh: a setup guide
How Bangladeshi restaurants and cloud kitchens take food orders on WhatsApp: menu setup, delivery zones, peak-hour rules, COD and order updates customers trust.
August 23, 2026 · 7 min read
AI agents
Coaching centre admissions on WhatsApp: answer and follow up
How a coaching centre can answer fee and batch enquiries on WhatsApp in minutes, follow up without spamming guardians, and track which enquiries actually enrol.
August 9, 2026 · 6 min read
AI agents
WhatsApp lead qualification for real estate agents in Bangladesh
Which questions sort serious property buyers from browsers on WhatsApp, how to ask them without scaring people off, and how to route hot leads to a sales rep.
July 28, 2026 · 8 min read
WhatsApp Business API
WhatsApp API error codes: what 131026, 131047 and 131049 mean
What WhatsApp Cloud API error codes 131026, 131047, 131049, 131051, 131056, 132000 and others mean, why they happen to Bangladeshi senders, and how to fix each.
July 13, 2026 · 8 min read
Broadcasts & SMS
WhatsApp link and QR code for shops: wa.me explained simply
Make a wa.me WhatsApp link with a ready message, turn it into a QR code for parcels and counters, and use different links to see where customers come from.
July 2, 2026 · 6 min read
Broadcasts & SMS
Click-to-WhatsApp ads: a practical guide for Bangladesh sellers
How to set up Click-to-WhatsApp ads, write the first message, answer every chat fast, track which ad sold, and use Meta's free entry point window well.
June 18, 2026 · 7 min read
WhatsApp Business API
WhatsApp green tick: Official Business Account vs Meta Verified
How the WhatsApp verified badge works in 2026: Official Business Account rules, Meta Verified, business verification, and whether a Bangladeshi shop needs one.
June 3, 2026 · 6 min read
WhatsApp Business API
WhatsApp quality rating: what lowers it and how to keep it green
What the WhatsApp quality rating measures, why it turns yellow or red, what it affects since Meta's October 2025 changes, and a recovery plan for online shops.
May 22, 2026 · 6 min read
WhatsApp Business API
WhatsApp messaging limits: how they work and how to increase them
WhatsApp API messaging limits explained: the 250, 2,000, 10,000, 100,000 and unlimited tiers, what counts, and the steps to move up before your next campaign.
May 7, 2026 · 6 min read
F-commerce
Instagram DM automation for online shops: what to automate
Which Instagram DMs a shop should automate, which need a person, the Meta rules that apply, and how to turn price questions into COD orders in Bangladesh.
April 25, 2026 · 7 min read
F-commerce
Shared inbox for Facebook, WhatsApp and Instagram: team setup
How a small team should split Messenger, WhatsApp and Instagram chats in one shared inbox: who owns what, labels, shifts, AI first replies and handovers.
April 11, 2026 · 6 min read
Broadcasts & SMS
How to build a WhatsApp opt-in list the right way (2026 guide)
Collect WhatsApp opt-ins that Meta accepts and customers welcome: wording that works, where to ask, how to record consent and how to handle STOP replies.
March 28, 2026 · 7 min read
Broadcasts & SMS
WhatsApp CRM segmentation: how to use tags and segments well
A practical tag system for WhatsApp customers: what to tag, how to name tags, when to use segments, and how to send each group the message it wants.
March 13, 2026 · 8 min read
COD & orders
Building a ‘where is my order?’ AI agent without a courier API
How a COD shop can answer ‘order kothay?’ automatically without a courier integration: the order data to keep, a daily status routine, AI agent rules and handover.
February 15, 2026 · 6 min read
COD & orders
Order status updates on WhatsApp: templates that get approved
Copy-ready WhatsApp order status templates in Bangla and English, from confirmation to delivery, plus the utility rules that get them approved and the cost.
February 3, 2026 · 6 min read
AI agents
AI agent to human handover: best practices for small teams
When an AI agent should hand a chat to a person, what it should say, how a small team picks it up fast, and how to stop the AI agent and human talking over each other.
January 18, 2026 · 7 min read
AI agents
How to stop an AI agent from making up prices and discounts
Why AI agents quote wrong prices and discounts, and seven fixes that stop it: one price source, live lookups, server-side totals, price checks and tests.
January 7, 2026 · 6 min read
AI agents
Meta's 2026 WhatsApp AI policy: what business chatbots may do
Meta bans general-purpose AI assistants on the WhatsApp Business API from 15 January 2026. What it covers and what shop chatbots may still do.
December 24, 2025 · 7 min read
AI agents
AI agent vs rule-based chatbot: shop examples
AI agent or rule-based chatbot? See how each one handles real messages from Bangladeshi shops, where each fails, and which mix to choose.
December 9, 2025 · 6 min read
AI agents
AI agent knowledge base: what to put in it so answers are right
What to put in an AI agent knowledge base, what to leave out, and how to format it so the AI agent answers delivery, return and payment questions correctly.
November 26, 2025 · 6 min read
AI agents
How to train an AI agent on your product catalog
Get an AI agent to answer price, size and stock questions from your own products: how to clean the catalog, connect it, write rules and test before launch.
November 13, 2025 · 7 min read
Broadcasts & SMS
11.11 sale messaging plan for WhatsApp and SMS (2025)
A day-by-day 11.11 messaging plan for Bangladeshi shops: which WhatsApp templates and SMS to send, to whom and when, and how to handle the inbox rush.
October 31, 2025 · 8 min read
Broadcasts & SMS
Masking vs Non-Masking SMS in Bangladesh: Which Should You Use?
Masking SMS shows your brand name; non-masking shows a number. Compare trust, replies, setup and cost in Bangladesh, and learn how to get a sender ID approved.
October 16, 2025 · 6 min read
Broadcasts & SMS
WhatsApp Broadcast vs Bulk SMS: Which Is Better for BD Brands?
WhatsApp broadcast or bulk SMS? Compare reach, cost, approval, replies and tracking for Bangladeshi brands, and see which channel suits each message you send.
October 4, 2025 · 6 min read
Broadcasts & SMS
Unofficial Bulk WhatsApp Sender Software: The Real Ban Risk
Why unofficial bulk WhatsApp senders and 'anti-ban' tools get numbers banned, what a Bangladeshi shop loses with its number, and the official alternative.
September 18, 2025 · 6 min read
Broadcasts & SMS
How to Send a WhatsApp Broadcast in Bangladesh Without a Ban
A step-by-step guide to WhatsApp broadcasts for Bangladeshi shops: opt-in lists, segments, approved templates, messaging limits and habits that avoid blocks.
September 5, 2025 · 6 min read
WhatsApp Business API
WhatsApp 24-Hour Window Explained, With Real Shop Examples
How the WhatsApp 24-hour customer service window opens, resets and closes, what you can send inside and outside it, and what it costs since October 2026.
August 23, 2025 · 7 min read
WhatsApp Business API
WhatsApp Template Rejected? Common Reasons and How to Fix Them
Why Meta rejects WhatsApp message templates, from variable mistakes to policy issues, with before-and-after examples and a checklist to get approved.
August 10, 2025 · 7 min read
WhatsApp Business API
WhatsApp Template Categories: Marketing, Utility, Authentication
What counts as a marketing, utility or authentication template on WhatsApp, how Meta decides the category, and what each one costs a Bangladeshi shop.
July 26, 2025 · 6 min read
COD & orders
Order Form vs In-Chat Checkout: Which Completes More Orders?
Order form or asking for details in chat? Compare round trips, errors and drop-off points for COD orders, and learn how to test which works for your shop.
July 15, 2025 · 6 min read
COD & orders
WhatsApp Flows Order Form: How to Take Orders Inside WhatsApp
How WhatsApp Flows order forms work, what you need to use them, how to design one for COD orders in Bangladesh, and the mistakes that break them.
June 30, 2025 · 6 min read
COD & orders
Inside vs Outside Dhaka Delivery Charge: Automate It in Chat
Set up Inside Dhaka, Outside Dhaka and suburb delivery zones once, quote the right charge in every chat, and stop totals being typed wrong by hand.
June 17, 2025 · 6 min read
COD & orders
How to Reduce Parcel Returns (RTO) for COD Shops in Bangladesh
Why cash-on-delivery parcels come back and the fixes that work: complete addresses, exact totals, confirmation messages and delivery-day reminders.
June 4, 2025 · 7 min read
WhatsApp Business API
WhatsApp API per-message pricing from 1 July 2025, explained
From 1 July 2025 Meta charges per delivered WhatsApp template, not per conversation. What changes for Bangladeshi shops, how to estimate costs, 2026 updates.
May 20, 2025 · 7 min read
Broadcasts & SMS
Eid-ul-Adha WhatsApp campaign ideas for online shops (2025)
Eid-ul-Adha 2025 WhatsApp campaign ideas for Bangladeshi shops: what to promote, template texts in Bangla and English, a send calendar and delivery cut-offs.
May 6, 2025 · 7 min read
COD & orders
COD order confirmation on WhatsApp: a complete seller guide
When to confirm cash-on-delivery orders on WhatsApp, which messages and templates to send, what to do when customers don’t reply, and how to automate it.
April 22, 2025 · 6 min read
COD & orders
How to reduce fake cash-on-delivery orders in Bangladesh
Ways for Facebook and WhatsApp shops to cut fake COD orders: confirm every order, collect full addresses, take advance on risky ones and track refusals.
April 9, 2025 · 7 min read
AI agents
Banglish AI agent replies: why keyword bots fail ‘dam koto’ and the fix
Why most keyword chatbots miss romanized Bangla like ‘dam koto?’ or ‘L size ase?’, and how to set up an AI agent that understands Banglish and replies the way customers write.
March 28, 2025 · 7 min read
F-commerce
Handling 1,000+ inbox messages during an Eid-ul-Fitr 2025 sale
A plan for the last ten days of Ramadan: shifts, saved replies, delivery cut-offs and automation to answer 1,000+ Eid sale messages without losing orders.
March 13, 2025 · 7 min read
F-commerce
Auto-answer ‘price koto?’ and ‘details plz’ from your catalog
How to answer ‘price koto?’, ‘dam koto’ and ‘details plz’ automatically on Messenger and WhatsApp with the right price from your catalog, in Banglish or Bangla.
February 27, 2025 · 6 min read
WhatsApp Business API
Meta Business verification in Bangladesh: documents, rejections
Which documents Bangladeshi businesses use for Meta Business verification, why trade licence name mismatches get rejected, and how to pass on the next attempt.
February 14, 2025 · 7 min read
F-commerce
Facebook Page auto reply: how to set one up that answers
Set up a Facebook Page auto reply that answers price, stock and delivery questions in Bangla and Banglish, not a generic ‘thanks for messaging’ that loses sales
January 31, 2025 · 7 min read
WhatsApp Business API
WhatsApp Business app vs API: which one fits a Bangladeshi shop?
WhatsApp Business app vs API compared for Bangladeshi shops: team replies, broadcasts, automation, cost and risk, with a simple test for when to switch.
January 19, 2025 · 8 min read
WhatsApp Business API
WhatsApp Business API in Bangladesh: what it is and how to get it
What the WhatsApp Business API is, which Bangladeshi businesses need it, what Meta asks for, what it costs and how to connect your number step by step.
January 5, 2025 · 9 min read