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Step-by-step guides to set up SaleMag yourself: connect your channels, teach your AI agent and start taking orders.

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Set up SaleMag in five steps

New here? Follow these guides in order. By the end, your AI agent will be answering customers.

  1. 1How SaleMag works

    What SaleMag does, the few words you will see in the app, and the best order to set it up so an AI agent answers customers and takes orders.

  2. 2Connect your WhatsApp number (official WhatsApp API)

    Connect your business WhatsApp number to SaleMag through Meta, keep using the WhatsApp Business app, and choose which AI agent replies.

  3. 3Add a product by hand

    Add a product to SaleMag with photos, price, stock, weight and sizes, so your AI agent can answer questions about it and take orders.

  4. 4Create your AI agent

    Create an AI agent from a ready-made template, give it your shop's facts and rules, choose what happens when it is unsure, and pick the channels it answers.

  5. 5Test your AI agent and go live

    Chat with your AI agent in the Playground before customers do, fix weak answers, then run the go-live checklist and watch the inbox in the first days.

All topics

Browse by topic

Getting started

Create your account, learn the basics and invite your team.

4 articles

Connect your channels

Connect WhatsApp, Messenger and Instagram so every chat lands in one inbox.

3 articles

AI agent

Create, train and test the AI agent that answers customers and takes orders.

6 articles

Inbox & contacts

Reply to customers as a team and keep your contacts organised.

2 articles

Shop & orders

Add products, set delivery fees and payments, and handle orders.

4 articles

Plans & billing

Choose a plan, manage workspaces and download invoices.

1 article

Still stuck?

Our team is happy to help. Send us a message and we'll get back to you.