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Step-by-step guides to set up SaleMag yourself: connect your channels, teach your AI agent and start taking orders.
Set up SaleMag in five steps
New here? Follow these guides in order. By the end, your AI agent will be answering customers.
- 1How SaleMag works
What SaleMag does, the few words you will see in the app, and the best order to set it up so an AI agent answers customers and takes orders.
- 2Connect your WhatsApp number (official WhatsApp API)
Connect your business WhatsApp number to SaleMag through Meta, keep using the WhatsApp Business app, and choose which AI agent replies.
- 3Add a product by hand
Add a product to SaleMag with photos, price, stock, weight and sizes, so your AI agent can answer questions about it and take orders.
- 4Create your AI agent
Create an AI agent from a ready-made template, give it your shop's facts and rules, choose what happens when it is unsure, and pick the channels it answers.
- 5Test your AI agent and go live
Chat with your AI agent in the Playground before customers do, fix weak answers, then run the go-live checklist and watch the inbox in the first days.
Browse by topic
Getting started
Create your account, learn the basics and invite your team.
4 articles
Connect your channels
Connect WhatsApp, Messenger and Instagram so every chat lands in one inbox.
- Connect your WhatsApp number (official WhatsApp API)
- Link a WhatsApp number with a QR code
- Connect Facebook Messenger and Instagram DMs
3 articles
AI agent
Create, train and test the AI agent that answers customers and takes orders.
- Create your AI agent
- Train your AI agent with a knowledge base
- Test your AI agent and go live
- Turn the AI on or off in a chat and take over from your AI agent
- Take orders in chat with your AI agent
- Choose how your AI answers and manage AI credits
6 articles
Inbox & contacts
Reply to customers as a team and keep your contacts organised.
2 articles
Shop & orders
Add products, set delivery fees and payments, and handle orders.
- Add a product by hand
- Connect your Shopify, WooCommerce or BigCommerce store
- Set delivery fees and payment options
- Manage your orders
4 articles
Plans & billing
Choose a plan, manage workspaces and download invoices.
1 article
Still stuck?
Our team is happy to help. Send us a message and we'll get back to you.